Voice Mail

Toshiba’s Strata® CIX™ business communication systems help you manage messages and communicate better. Improve customer service by providing callers with instant attention, responsiveness, and access to information. All Strata CIX Voice Mail systems provide these essential applications:

Automated Attendant —streamlines operational efficiency by enabling callers to route their own calls and leave messages without receptionist assistance.

Call Routing—sends callers to the specific extension or department they want. Callers can easily find a person’s extension by using the company directory feature.

Telephone Answering—offers callers the choice of leaving a message, calling another extension, holding, or being transferred to an operator for assistance.

Voice Messaging—creates, sends, receives, forwards, and saves voice messages. Users can manage voice messages with ease by simply pressing specific telephone keys.

Audiotext—enables callers to play pre-recorded information on demand as directed by audio prompts. It’s an easy way to answer customers’ most frequently asked questions.

Call Screening—requests caller to state their name and company, and announces the calling party by playing the recording to the station user, who can accept or re-route the call.

Message Notification—lets users know when a voice message arrives by any combination of lighting a message waiting light, pager, or calling a home phone, cellular phone, or any off-premise location.

Toshiba Stratagy Voice Mail enables you to:

• Simplify voice mailbox operation through your Strata CIX telephone with LCD display and soft keys, making your communication system easy to use
• Manage voice, fax, and e-mail messages from your PC or telephone via Unified Messaging.
• Access all your critical communications from a single screen
• Record calls directly into your voice mailbox with a single button on your telephone. Starting, pausing, and stopping a recording is as easy as pressing a key
• Network your Stratagy voice mail with all your locations to use it as your centralized voice mail system. Or, network multiple voice mail systems using AMIS or VPIM networking
• Communicate effectively both in and out of the office with other employees and customers 24 hours-a-day, 365 days-a-year

Download the Voice Mail Basic Data Sheet

Download the Voice Mail Advanced Data Sheet

Download the LVMU1A Data Sheet

Download the iES16 Voice Mail Data Sheet

Download the Media Application Server Data Sheet

Contact a Solutions Consultant to discuss adding these essential voice mail features and other advanced voice mail applications to your Toshiba Strata® CIX™ business communication system.